Utility bill is not on my name

For a successful verification, you will need to provide us with the following documents as a proof of address:

• Utility bill (electricity, gas, water, internet, telephone, cable TV, security systems, etc.), which is less than three months old, and must contain your name, surname, current address and date of issue. 

However, what happens if the utility bill is not on your name? This can be a common issue for people who have recently moved or are living in a shared residence.

To resolve this issue, you can provide an alternative document that contains your name, surname, current address and date of issue. Some examples of acceptable documents include:

• Bank statement, which is less than three months old, and must contain your name, surname, current address and date of issue. 

⚠️ Above alternatives are accepted only when the utility bill is not on your name. In order to avoid any delays or issues, we recommend to provide a document that clearly shows your name, surname, current address and date of issue. 

In case of any questions, do not hesitate to contact our Support team.